TORONTO, ONTARIO--(CCNMatthews - Aug. 3, 2004) - Enbridge Gas 
Distribution is advising its customers in the area bordered by 
St. Clair Avenue West, Lawrence Avenue West, Yonge Street and 
Bathurst Street in the City of Toronto that natural gas service 
has been temporarily turned off following damage to a natural gas 
pipeline near the site of a water main break. 

As a result of the damage, water has entered the natural gas 
distribution system in this area. The presence of water in the 
natural gas distribution system can negatively impact natural gas 
pressure and our ability to deliver natural gas. If water in the 
natural gas line reaches any natural gas appliance, it can 
potentially damage the appliance and impact its safe operation. 

All water must be removed from natural gas pipelines and the 
distribution system must be tested before service can be 
restored. Enbridge Gas Distribution has dispatched a team of 
natural gas distribution experts who are working as quickly as 
possible to make the necessary repairs to the natural gas 
distribution system and remove the water. It may take several 
days to make the necessary repairs to Enbridge's distribution 
system. 

Enbridge personnel will also be going door-to-door in the 
affected area in order to determine if water present in the 
natural gas distribution system has entered impacted premises and 
whether any damage to natural gas equipment or appliances has 
occurred. If so, Enbridge Gas Distribution will make arrangements 
with companies in the natural gas service industry that provide 
appliance sales, maintenance and service to complete any 
necessary repairs or replacements. Damage to any appliance or 
equipment resulting from the presence of water in the natural gas 
distribution system will be repaired at no cost to customers. 

Once the work on the natural gas distribution system has been 
completed and necessary repairs have been made to any damaged 
equipment, natural gas service will be restored to individual 
customers. 

If customers have any questions or concerns they can call (416) 
492-5100. For emergency calls, such as smell of gas, please call 
(416) 447-4911. 

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